SHIPPING POLICY

Delivery & Shipping Information
Order processing & delivery estimates

All orders for in-stock items are usually processed and dispatched within 2 working days.

Once dispatched, please allow 5-15 business days for delivery.

Whilst we aim to deliver goods quicker than the stated delivery time we cannot guarantee the delivery time. Sometimes in peak periods where we can get extra busy, you may find delivery times may take longer than usual. Please note that most of our couriers do not ship or deliver on weekends or bank holidays. Delays in delivery are possible if we are experiencing a high volume of orders, please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

If you require the item urgently, please contact us and we will try our best to accommodate your requests.

How will my order be delivered?

All orders will be delivered using the fastest, safest, and most reliable methods. It's not possible to choose a courier or delivery method yourself.

Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a dispatch notification after your item(s) have left the warehouse.

Ordering process

An instant purchase confirmation will be sent to the email address provided to us once your order has been placed and successfully come through to us. When items are available to be dispatched, payment will be processed while we prepare your order for dispatch. Your payment method will have been pre-authorised at the point you receive the order confirmation.

In the event that your items are unavailable for immediate despatch, we will notify you of the new estimated delivery date.